Terms of Service

Services

Flowcore provides software-as-a-service (SaaS) solutions for data management. These services are subject to the terms detailed herein.

Accounts

• Account Creation: To use our services, you must create an account. You agree to provide accurate, complete, and current information during the registration process.
• Account Security: You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.
• Account Responsibility: You are responsible for all activities that occur under your account.

Subscriptions

• Billing: Our services are billed on a subscription basis. Payment must be made in advance.
• Non-Refundable: Subscription fees are non-refundable, except as required by law.
• Plan Changes: You may upgrade or downgrade your subscription plan at any time. Changes will be reflected in your next billing cycle.
• Cancellation: You may cancel your subscription at any time. Your service will continue until the end of your current billing period.

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:

• Use the service for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Interfere with or disrupt the service or servers
• Attempt to gain unauthorized access to any part of the service
• Use the service to transmit harmful or malicious content

Data and Privacy

• Data Processing: We process your data in accordance with our Privacy Policy and applicable data protection laws.
• Data Security: We implement appropriate technical and organizational measures to protect your data.
• Data Retention: We retain your data for as long as necessary to provide our services and as required by law.
• Data Backup: While we maintain regular backups, you are responsible for maintaining your own backups of critical data.

Intellectual Property

• Our Rights: Flowcore retains all rights to our software, documentation, and other materials.
• Your Rights: You retain ownership of your data and content that you upload to our services.
• License: We grant you a limited, non-exclusive license to use our services during your subscription period.

Service Availability

• Uptime: We strive to maintain high service availability but do not guarantee 100% uptime.
• Maintenance: We may perform scheduled maintenance that may temporarily affect service availability.
• Support: Support is provided according to your subscription plan and our support policies.

Limitation of Liability

To the maximum extent permitted by law, Flowcore shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

Termination

• By You: You may terminate your account at any time by canceling your subscription.
• By Us: We may terminate or suspend your account if you breach these Terms or for other reasons at our discretion.
• Effect of Termination: Upon termination, your right to use the service will cease immediately.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the service after such changes constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

• Email: flowcore@flowcore.com
• Phone: +298 556 600
• Address: Flowcore Sp/f, Vestara Bryggja 15, 100 Tórshavn, Faroe Islands